Seven stages that match how TMS patients actually decide.
A TMS patient rarely books on the first call. Insurance checks, a consult and a start date all come first. The pipeline tracks each step so you can see where patients stall.
- 01New
Enquiry just arrived from your listing, website, phone or ads.
- 02Contacted
You've reached out — call, email, SMS or WhatsApp.
- 03Consult scheduled
An evaluation is on the calendar.
- 04Consult done
Assessed — waiting on insurance, a decision, or a start date.
- 05In treatment
The patient has started their TMS course.
- 06Completed
Course finished.
- 07Lost
Didn't proceed — record why, so you can spot patterns.
Built into your portal. Nothing to install.
TMS List enquiries arrive on their own
Every enquiry from your listing lands in the CRM as a new lead, with the patient's message and approximate location. You still get the email too.
Add leads from anywhere
Log phone calls and walk-ins in seconds, tagged by source, so the pipeline covers every channel and not just one website.
Notes and a full timeline
Log calls, emails, SMS and notes against each lead. Status changes are recorded automatically, so anyone on your team can pick up where the last person left off.
Follow-up dates
Set a follow-up date on any lead. The Follow-ups tab lists everything that's due or overdue, and the count appears in your portal.
Value and lost reasons
Record what a lead is worth and why lost leads didn't proceed. The dashboard shows new leads, open leads, follow-ups due and conversions this month.
Search, filter, export
Search by name, email or phone, filter by stage and source, and export what you see to CSV for billing or reporting.
Bring your existing list
Import up to 500 leads at a time from a CSV spreadsheet. Nothing to re-type.
Connect Zapier, Make or your own systems
Send leads in from your website forms with an API key. Send them out with signed webhooks for every new lead or stage change, to Zapier, Make, your EHR or a practice-management system.
Free for 3 months. $19/mo after.
Every clinic gets the full CRM for its first 3 months. No card is needed to start. After that, here's what each plan includes:
Questions
Who can see my leads?
When does the free period start?
What happens when the trial ends?
Can I connect my website's contact form?
Can new leads go straight into our other software?
Do I need to change how I work today?
Stop losing patients between calls.
Already listed? Sign in and open Leads. New to TMS List? Claim or add your clinic. The CRM is ready on day one.